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Frequently Asked Questions

We get asked lots of questions about junk! Check out some of the most frequently asked questions about Junkery, Junkery Bags and our Full-Service Junk Removal below. Not finding what you are looking for? Live chat with a Junkologist!

Junkery FAQs

What is Junkery?

Junkery is a 100% locally owned and operated junk removal company located in Halifax, Nova Scotia. Junkery offers two types of junk removal service: Junkery Bags and Full-Service Junk Removal.

What does Junkery do?

Junkery offers junk removal options to suit your specific junk removal need/project. We know that not all junk is junk and so we will work with you to customize a junk removal solution that works for you, your timeline, and your budget.

Is Junkery a franchise?

Junkery is not a franchise. We are proudly a 100% local, family-run owned and operated junk removal company.

Are you licensed and insured?

Absolutely! We are a fully licensed and insured junk removal company.

Do you resell the junk you collect?

Junkery does not resell any of the items we collect with the exception of scrap metal – any items that can be donated are taken to various organizations such as the Parker Street Food & Furniture Bank and the Habitat for Humanity Restore.

 

There’s not a lot of money in a muffin tin but what money that does come in from the sale of scrap metal goes into our Junkery Community Sponsorship & Donation Fund which is used to support a number of wonderful causes.

What types of items do you remove?

The list of what we remove is really, really long. We cannot take hazardous materials as we are not licensed to do so. However, if you have any questions about where you can take those materials, please ask us and will provide you with that information based on the material you have!

Do you recycle and donate items?

We sure do and we’re really, really good at it. By sorting materials we collect and identifying any items that can be recycled or donated, we divert more than 85% of materials we collect away from landfills.

How do you give back to your community?

As a local company, we are from here, we live here and have strong community involvement. Junkery is a regular contributor to many local charity organizations. In 2015, Junkery started the 1 Ton Food Challenge in support of Parker Street Food & Furniture Bank and has collected almost 10,000lbs of food and supplies. Through Junkery’s Community Sponsorship & Donation Fund, Junkery has donated to many different initiatives.

What payments do you accept?

We accept VISA, MasterCard, Debit, Banking e-Transfers, Cheques or Cash (we do not carry cash and are unable to provide change while onsite).

Junkery Bag FAQs

What are Junkery Bags?

Junkery Bags are the perfect alternative to bin and dumpster rentals. It couldn’t be easier: select one of our durable Junkery Bags, place it in a convenient spot, fill it with your junk on your own schedule, let us know when you’re done, and we’ll come to pick it up!

What are Junkery Bags made of?

Junkery Bags are made of a tightly woven, heavy-duty polyethylene and are quality tested as a one-time use only. The great news is that after they’ve done their job, they get recycled!

Can I reuse my Junkery Bag?

Junkery Bags are made of a heavy duty polyethylene and are quality tested as a one-time use only bag. The great news is that after they’ve done their job, they get recycled!

Where can I buy a Junkery Bag?

You can call, email or online chat with us to order your bag. You can also pick up a bag at our office or we may be able to deliver it right to your door! Contact us and we’ll find the best solution for you!

If I pick up a Junkery Bag, will I be able to lift it and will it fit in my car?

Junkery Bags come flat-packaged for easy carrying and storage. You can carry it folded under your arm and it will easily fit into a car or closet until you’re ready to open it up and use it.

Can I use my Junkery Bag as a swimming pool?

Huh? Absolutely not. Junkery Bags are strictly made for junk removal, you cannot use it as a swimming pool! We’ve actually been asked this question not once, but MANY TIMES!

Do I have to be home when you come and get my Junkery Bag?

No! Isn’t that great! Fill the Junkery Bag at your leisure and call and schedule the pickup. Go to work. Go shopping. Go to a movie. Simple as that. No need to wait for us!

 

However, if you’re not going to be home during the pickup, it would require pre-payment.

How do you pick up my Junkery Bag?

Do you know that game at the arcade where a claw tries to pick up stuffed animals? Kind of like that! We have a crane truck that picks up your Junkery Bag and puts it in the back of the truck. We are in and out before you know it!

How much will a Junkery Bag hold?

The Small Junkery Bag will hold up to 2,200lbs – 1 Tonne – 1 Cubic Yard.

 

The Large Junkery Bag will hold up to 3,300lbs – 1.5 Tonnes – 3 Cubic Yards.

Where’s the best place for me to place my Junkery Bag?

Your Junkery Bag must be placed outside in an area free and clear of any overhead wires or trees and in a place easily accessible by our truck. If you’re unsure, we’re here to help – give us a call!

What if it rains?

We live in Nova Scotia – rain happens, but that’s okay! Junkery Bags are designed so water will seep through. You could also put a plastic tarp over the bag.

How does a Junkery Bag hold its shape for me to fill it?

When you open your Junkery Bag, fold all four corners down and it will hold its shape. Then as you’re filling it up, roll the corners up!

How long can I keep my Junkery Bag?

As long as you need, because we know life happens. Work at your own pace and keep the bag for as long as you need. Two years and 10 months is our record so far between someone buying a Junkery Bag and then having it picked up.

Can I put furniture in my Junkery Bag?

Yes, you could, but for larger items like furniture, our Full-Service Junk Removal is the better option. We offer a Combo Pickup if you have a Junkery Bag but also have bigger items to remove. When we arrive to collect your Junkery Bag, we offer a 10% discount on Full-Service Junk Removal prices.

What can't you take?

The list of what we can take is a really, really big one so instead, it’s easier for us to list what we can’t take because it is dangerous for us and our truck. We cannot take: Paint (empty paint cans are no problem) / Oils / Asbestos / Hazardous Waste (such as weapons-grade plutonium and those types of scary things) / Household Hazardous Waste (HHW)*

 

*HHW is waste material generated from our homes or companies that pose a risk to health, safety, or the environment. This includes flammable, combustible, corrosive and toxic junk. Properly disposing of HHW products ensures the safety of Nova Scotians now and for generations to come.

 

Visit DivertNS.ca for more info.

How do I book a pick-up?

We are here to make your life easier. We’ll do the scheduling for you. No need to fuss around with postal codes and online calendars. Simply pick up the phone and call us or click our handy Live Chat button in the bottom right and live chat directly to a Junkery team member. After hours, please leave a message and we’ll be in touch the next day.

What areas do you service for Junkery bag pick-up?

We’ve heard the grumbling, “I bet you don’t come out as far as my house”. Our service area is quite broad and outside of typical “borders” so you never know until you ask, so ask us! Particularly if you’re using one of our Junkery Bags, they are so easy – for both you and us – that we will definitely go outside the boundaries.

 

Take a look at the map and if you’re not sure, give us a call.

Full-service
Junk Removal FAQs

How big is your truck?

Our truck can hold up to 15 cubic yards or 400 cubic feet of junk, old furniture, household materials, shingles, old appliances, etc. It measures 10’ long x 8’ wide x 5’ high. Some comparisons of what our truck size is equal to:

 

  • 4.5 regular sized pickup truck loads
  • 12 queen size mattresses
  • 12 recliner chairs
  • 8 standard sized refrigerators
  • 15 six-drawer dressers

How much will it cost for you to remove my junk?

Our full-service junk removal pricing is based on volume only, not weight or how long we are onsite. You only pay for how much space your junk takes up in our truck. We offer 13 price points in our truck to accommodate the volume of junk you have to be removed.

 

For us to provide you with an exact price, we need to see what you have. The best and most accurate way for that to happen is for us to quickly come and do an obligation free site visit so that we know exactly what you want to be removed. We show up ready so if you’re happy with our quote, then that junk will be gone before you know it!

Can I book an appointment in the evening or on a weekend?

We are problem-solvers and will be able to accommodate your needs to schedule an appointment with you. Let’s chat and come up with a solution!

Do I have to be home?

If the items you want to be removed are inside, then yes. If the items are outside, we would arrive and assess the volume of materials, and then contact you with our quote and approval before removing any items.

What’s included in your pricing?

Our Full-Service Junk Removal pricing includes all labour costs and any disposal fees incurred.

How do I schedule an appointment?

We are here to make your life easier. We’ll do the scheduling for you while we answer any questions you may have. No need to fuss around with online calendars. Simply pick up the phone and call us or click our handy Live Chat button and live chat directly to a Junkery team member. In the event you have to leave a message, we will contact you as soon as possible.

Sometimes you just want to talk with a real human, we get that. Give us a call at 902-455-JUNK.